How do I switch plans from the Hubside iOS mobile app?

If you have subscribed to an ATTRACTIV’  plan from http://www.hubside.com, or subscribed to a plan (free or paid) from the Hubside iOS mobile application, you can change your plan from the Hubside iOS mobile application.

Warning: If you have subscribed to a paid  plan on http://www.hubside.com, in store or on the Hubside Android mobile application, you will not be able to change your plan from the Hubside iOS mobile application. If necessary, contact our customer service by phone at 04 75 24 24 60 (free service + price of a call).

How does it work?

You can change your plan:

  1. from the Hubside iOS mobile app
  2. from your iPhone’s Settings
  • Change plans from the Hubside iOS mobile app

 

To switch plans from the Hubside iOS mobile app, follow these steps.

 

Step 1: Go to your Account.

 

From your Account, click on My Contract > My Plan. On the My Plan page, click Change Plan and choose the plan that suits you. Click Detail on the plan of your choice and then click Choose. If you chose a paid plan, follow the instructions to confirm your plan change.

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Step 2: Enjoy the services included in your new plan!

Warning: The change of plan is not immediate. If you switch to a cheaper plan, the new plan will be taken into account at the end of the current billing cycle and you will continue to benefit from your old plan until that date. If you change to a more expensive plan, the conditions of the new one be applied within less than 24 hours.

  •  Change plan from iPhone Settings

To change your plan from your iPhone’s Settings, follow these steps.

 

Step 1: Go to Settings.

On the Settings page, click your Apple ID at the top of the page, and then click Subscriptions. On the Subscriptions page, find and click your Hubside subscription in the list of your current subscriptions.

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All available Hubside subscriptions (including your current subscription) will then appear on the Edit Subscription page. To switch subscriptions, click on the new subscription of your choice and let the on-screen instructions guide you.

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Step 2 : Enjoy the services included in your new plan !

Warning: The change of plan is not immediate. If you switch to a cheaper plan, the new plan will be taken into account at the end of the current billing cycle and you will continue to benefit from your old plan until that date. If you change to a more expensive plan, the conditions of the new one be applied within less than 24 hours.